Contact information
Contact Us
Weβre here to help. If you have questions about an order, product, shipping, returns, refunds, or anything else related to Shoply LLC, please contact our customer support team.
Contact Information
Shoply LLC
π§ Email: support@shoplyllc.com
π Phone: +1 (332) 301-5103
Customer Support
For the fastest assistance, please contact us by email. When contacting us about an order, please include your order number and a brief description of your question or issue.
We can assist with:
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Order status and updates
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Shipping and delivery questions
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Tracking information
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Product questions
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Damaged or defective items
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Wrong items or sizes
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Returns and exchanges
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Refund inquiries
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General questions about our store
Returns & Refunds
For information about eligibility, return procedures, exchanges, and refunds, please review our Return, Refund & Exchange Policy before contacting us.
Shipping Questions
For processing times, delivery estimates, international shipping, customs, and tracking information, please review our Shipping Policy.
Customer Service Availability
We aim to respond to customer inquiries as quickly as possible. Response times may vary during weekends, holidays, promotional periods, or periods of high customer volume.
Important
For order-related inquiries, please provide:
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Order number
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Name used when placing the order
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Email address used for the purchase
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Description of the issue
This helps us locate your order and provide assistance more efficiently.
Contact Shoply LLC
π§ support@shoplyllc.com
π +1 (332) 301-5103
We appreciate your business and look forward to assisting you.
Shoply LLC
Your satisfaction is important to us.